Under the device settings tab, click on the settings button.Search and open the mouse and touchpad setting sin Win10.If the issue persists then please ensure that the Synaptics Touchpad drivers. Select Mouse & touchpad, and then turn on the setting Reverse scrolling direction. Go to Settings ( keyboard shortcut: Windows + I) > Devices. Let the laptop restart once the updates are finished installing. If no updates are currently listed, click Check for updates, and then click Install now if Windows detects updates. If updates are available to download, click Install now. In the Windows search box, type Check for updates, and then click Check for updates in the results list.Ĭlick one of the following options, if present, on the Windows Update window:
I recommend you to perform the following steps to isolate the issue and arrive at a fix: This link will help you to find the model no: Please let me know the exact laptop model no. I appreciate the steps you have performed and have certainly done a good job. I read that the reverse scrolling option was initially present and now no longer appears. I understand that you have an HP Spectre 360x series laptop. Let me take a moment to thank you for posting on the HP Support Forums.
